Carondelet
314-353-5190

401 Holly Hills Avenue
St. Louis, MO 63111

Forest Park Southeast
314-531-5444

4352 Manchester Avenue
St. Louis, MO 63110

No, Family Care Health Centers is a federally qualified health center (FQHC). Staff are board certified physicians, nurse practitioners, dentists, pharmacists, nurses, dieticians, etc. Most insurance plans are accepted. Patients without insurance are served on a sliding fee based upon income and family size.

Family Care Health Centers provides affordable and accessible comprehensive primary health care regardless of health insurance status. Services include medical, dental, vision, behavioral health, nutrition, WIC, pharmacy, laboratory, HIV/AIDS counseling and testing. Medication discounts are available for all eligible patients.

Most private insurance plans are accepted along with Medicare and Medicaid. Charges for patients without insurance are calculated on a sliding fee depending on income and family size.

Family Care does not discriminate on the basis of race, gender, ethnicity and serves a population of all ages. To bridge communication gaps with non-English speaking patients, staff provides interpretation services for Hispanic, Bosnian, Vietnamese, and Somali patients and use outside resources for patients speaking other languages.

Family Care Health Centers provides 24-hour patient care through physicians who are on call after hours for telephone consultations and inpatient hospital care. Infants and adolescents are provided well-baby checks, immunizations, physical exams and education for parents. Childhood illnesses are treated from ear infections to asthma. Health care providers diagnose and treat minor and major illnesses from hypertension and diabetes to stomach flu and the common cold. Services include annual physicals, dietary services, preventive education, flu shots, tetanus shots, tuberculosis screenings and a variety of other exams. Physicians and nurse practitioners provide regular well-woman exams, pregnancy testing, prenatal care, delivery services, minor female surgery plus family planning consultation and education on HIV/AIDS and sexually transmitted diseases. Patients may qualify for a FREE mammogram. Family Care Health Centers integrates primary medical, dental and vision care with behavioral health services. The behavioral health team consists of psychiatrist, psychotherapist, case managers and a psychologist. Behavioral health services include consultations, psychiatric medication management, case management, individual/group therapy and education to patients and their families. These services are accessible to Family Care patients though referral by their primary care provider with an emphasis on “same day” appointments, if possible.

The behavioral health team provides mental health screenings, assessment of diagnosis, treatment and follow-up care for a wide range of mental health and substance abuse issues. The psychologist on the team focuses on child mental health and provides evaluation of learning disabilities, Attention Deficit /Hyper Activity Disorder (ADHD) and other childhood mental health disorders. A licensed clinical social worker provides psychotherapy and education to individuals, couples, families and groups.

Behavioral health patients are also referred to other community resources when necessary, such as educational resources, mentoring programs and alcohol/substance abuse treatment centers for inpatient and outpatient care. Registered dietitians provide individual counseling sessions where patients learn to manage specific medical conditions through proper nutrition. Dietitians counsel on many aspects of nutrition including diabetes, high blood pressure, weight management, heart disease, high cholesterol and food/medication interactions.

Registered dietitians also provide nutrition information through participation in local health fairs and presentations to community organizations. All nutrition services are provided free of charge to Family Care Health Center patients and community organizations. The Wic program is a special supplemental nutrition program for pregnant, post-partum, and breastfeeding women, and children up to age five. Participants receive individualized nutrition assessments and education by registered dietitians about proper nutrition during critical stages of growth and development. Participants also receive free nutritious foods such as milk, eggs, cheese, peanut butter, beans, cereal, fruits, vegetables, iron-fortified baby formula and more. A board certified lactation consultant is on staff to assist with breastfeeding concerns. WIC is an equal opportunity provider. Laboratory and medical assistants provide patients with onsite cholesterol, diabetes, anemia, flu, strep, lead, pregnancy and HIV testing. Lab only appointments are available through physician referral. Patients can receive most onsite lab test results within five minutes. Offsite lab tests are performed by Quest Diagnostics. Vision care is a partnership with the University of Missouri–St. Louis College of Optometry providing primary eye care services including comprehensive examinations and eye glasses for all ages. Staff diagnose, monitor, and treat many eye conditions that can alter vision. New patients are welcome with most insurance plans accepted. The vision department has various patient assistance programs for eligible individuals without insurance. To schedule an eye appointment call (314) 353-5190. Pharmacy staff fills prescriptions, offers over-the-counter medication and gives advice on taking medicine. Patients may be eligible for discounted medications based upon their income through the Patient Medicine Assistance Program (PMAP). Refill prescriptions by calling (314) 351-5162. Confidential HIV counseling and testing services are available to all patients, 13 years of age and older. At your appointment a counselor will explore personal behaviors that may increase one’s HIV and sexually transmitted disease (STD) risk. Patients are also offered free and confidential syphilis testing along with their HIV test. Community Health Nurses (CHNs) are registered nurses who provide home visits to families and individuals of all ages who receive Family Care services. They discuss questions and concerns on many topics which include health, child rearing techniques and quality of life issues. CHNs also participate in outreach activities including participation in health fairs and community events.

Community Health Nurses network with community organizations and refer patients to a variety of resources which may include emergency assistance, parenting programs, behavioral health counseling, home health services, GED classes, employment, transportation and housing. CHNs are dedicated to improving the health and well being of patients. A master’s level social worker coordinates the Health Care for the Homeless program. This program establishes primary care for the homeless, uninsured and underinsured through outreach and recruitment efforts at emergency shelters and transitional housing programs. Patient referrals are provided for resources to other local agencies that provide financial aid and family support.

Brochures and promotional materials are available in various languages (English, Spanish, Bosnian and Vietnamese). Organizations or individuals may call (314) 481-1615 to obtain a brochure or information to enhance public knowledge and awareness of Family Care Health Centers.